At Mobi Library, we strive to make your purchasing experience secure, simple, and stress-free. Please review our Payment Policy below for details on accepted payment methods and important terms.
1. Accepted Payment Methods
We currently accept the following secure payment options:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- Apple Pay & Google Pay: Available on compatible devices
- Stripe: Safe and reliable online payment processing
All transactions are processed in U.S. Dollars (USD).
2. Payment Security
- Your transactions are protected with SSL encryption to safeguard personal and financial information.
- We do not store your credit card information. All payments are processed securely through trusted third-party providers.
3. Billing & Order Confirmation
- Once your payment is processed, you’ll receive a confirmation email with your order details and order number.
- To avoid processing delays, please ensure your billing details match those on file with your card issuer.
4. Failed or Declined Payments
- If your payment fails, please double-check your card details and available funds, or reach out to your bank.
- For continued issues, feel free to contact our support team for assistance.
5. Pricing Accuracy
- All product prices are clearly listed on our website.
- In the rare event of a pricing error, we reserve the right to correct it and will notify you before proceeding with your order.
6. Fraud Prevention
To protect our customers, Mobi Library reserves the right to cancel any order that appears suspicious or fraudulent. If canceled, any charges will be reversed, and you will be notified promptly.
7. Contact Us
For any payment-related questions or concerns, our team is here to help:
Email: [email protected]
Phone: +1 (719) 405-0127
Hours: Monday – Friday, 9:00 AM – 6:00 PM EST (excluding holidays)
Address: 167 Cherry St., #200, Milford, CT 06460, United States