At Mobi Library, we’re committed to delivering your textbooks promptly, securely, and at no additional cost. Every order includes free standard shipping—no minimum purchase required.
1. Order Processing
- Processing Time: Orders are processed within 1–2 business days after payment confirmation.
- Business Days: Monday to Friday (excluding holidays).
- Cutoff Time: Orders placed after 4:00 PM EST will be processed on the next business day.
2. Shipping & Delivery
- Carrier: Most orders ship via USPS or a similar standard delivery service.
- Delivery Time: Typically 2–6 business days after your order has been processed.
- Shipping Cost: Always free—no hidden charges.
Note: Delivery times may vary due to carrier delays, holidays, or weather events.
3. Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.
4. Shipping Coverage
We currently ship to all U.S. locations, including APO/FPO addresses.
We do not offer international shipping at this time.
5. Delivery Issues
If tracking shows your package was delivered but you haven’t received it:
- Please contact us within 7 business days.
- While we are not liable for carrier-related issues, we’ll do our best to help resolve them.
6. Address Accuracy
- Ensure your shipping address is accurate at checkout.
- We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses.
- Reshipping fees may apply if the package must be sent again due to address errors.
7. Ships From
All orders ship from our warehouse:
167 Cherry St., #200, Milford, CT 06460, United States
Need Help?
If you have any questions or concerns regarding your order, please contact us:
Email: [email protected]
Phone: +1 (719) 405-0127
Hours: Monday – Friday, 9:00 AM – 6:00 PM EST (excluding holidays)